CyberGuardian Privacy Policy

The purpose of this Privacy Policy is to inform CyberGuardian users about how we collect, use, disclose, and protect their personal information. We are committed to maintaining the privacy and security of our users’ data and ensuring transparency in our data handling practices. This policy outlines our approach to safeguarding personal information and provides users with the knowledge they need to make informed decisions about their data while using our services.

Description of Standard Requirements

Introduction

CyberGuardian is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online course services.

Information We Collect

Personal Information: When you register for our course, we collect personal information such as your name, email address, payment information, and any other information you provide during the registration process.
Usage Data: We collect information automatically when you access our services, such as IP address, browser type, operating system, and pages visited.
Cookies: We use cookies and similar tracking technologies to enhance your experience on our website and gather data about how our site is used.

How We Use Your Information

To provide and maintain our services
To process payments and manage your account
To communicate with you regarding updates, offers, and other information related to the course
To monitor and analyze usage and trends to improve our services
To ensure compliance with legal obligations

Information Sharing and Disclosure

Service Providers: We may share your information with third-party service providers who assist us in operating our services, processing payments, or conducting our business.
Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.

Security of Your Information

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Your Choices and Rights

You may update your account information and communication preferences at any time by logging into your account.
You may opt-out of receiving marketing communications from us by following the unsubscribe link in those communications.
You may request access to, correction of, or deletion of your personal information by contacting us at help@cyberguardian.courses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at help@cyberguardian.courses.

CyberGuardian Terms of Service (ToS)

Effective Date: 09/17/2024

Acceptance of Terms

By accessing and using the CyberGuardian online course (“Service”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Service.

Eligibility

You must be at least 18 years old or have the legal capacity to enter into a binding agreement in your jurisdiction to enroll in our course.

User Account

Use of Service

Payment and Refund Policy

Intellectual Property

Limitation of Liability

To the fullest extent permitted by law, CyberGuardian shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

Modifications to Service and Terms

We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. We also reserve the right to change these Terms at any time. Continued use of the Service after any such changes shall constitute your consent to such changes.

Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of West Virginia.

Contact Us

If you have any questions about these Terms, please contact us at help@cyberguardian.courses.

Updated Nov. 17, 2024

Ezekiel Camacho

Had a great experience with Mr. Thomas on this course. He was very helpful and answered all my questions during the course. Having access to the CompTIA tools and labs is a huge plus as well for studying for the Sec+ exam. Loved this and hope it's helpful for anyone else getting into cybersecurity.

Erik Camacho

What I felt was very helpful was that instructor Thomas Mitchell was very helpful in explaining the process and how specific terms work in detail, as well as going through the labs with the students also helps in explaining the lessons at the end of each part from the lessons.

Zachary Spinella

The instructor was very helpful and knowledgeable. I feel that I learned a great deal during the course and was well-prepared for the certification test. Overall, I had a great experience!

Justin Ubamadu

Had a wonderful course with Shirish, they made the learning process incredibly smooth. In addition, all the resources I can use throughout the next year to study will be beyond useful.

ana

The professors were knowledgeable and gave good examples of the topics we discussed. They also asked me questions to keep me engaged and to see if I was grasping the material. The labs helped as well and they took their time to explain what was happening and what the commands did. They are open to questions and does seem they want their students to succeed. I would recommend the class.

James Beckham

The instructor was very good and knowledgeable. The course was a bit of a time crunch so it was a lot of information covered each day, with not much time during the lectures to ask follow up questions. However, he was very kind and patient enough to wait for the class to catch up during labs and to address students with hands raised. He has also allowed the course materials and learning platforms to be available to us for a year after the course ends. Allowing time to backfill any missing knowledge, along with providing a space to continue ...

Amin Nhairy

Taking a course with the Cyberguardian was a great experience. Thomas was a really knowledgeable instructor and provided hands on and lecture material. I would highly recommend his courses for anyone interested in breaking into IT.

The ease of the transactions and the customer service was great

Gal Cohen

Easy to buy, and worked at advertised. Passed the exam today!

Kevin Saravia Mendez

Thomas has consistently demonstrated genuine care for his students. During my time with him, he showed a strong commitment to education and took a personal interest in my learning and development.

Cloud Fly Family

Got voucher and was able to schedule exam. I passed!

Matthew Murphy

Great experience working with this company. I received my voucher as promised within the same day. Would highly recommend!

Thomas Mitchell is a wonderful instructor. Not only is he very organized and knowledgeable, but you can also clearly tell he is passionate about teaching and his field. He genuinely wants his students to succeed and will help them do so. Highly recommend!

I purchased an exam voucher through CyberGaurdian. Their email response was quick with easy instructions/process to get it activated. Very well organized and professional, this complete process went very well. Based on their communication, I would visit them again in future for any exam vouchers or training needs.

Darius Williams

Nice discount on the Security+ exam voucher. After emailing them and following instructions, I used the license key and had no issues scheduling my exam. Just be sure to enter the "license key" CyberGuardian emails you into the promo code box on the Pearson VUE site during checkout, as you're in the process of scheduling your exam. This was something I had to figure out. Going through them to save $$$ was worth it.

IvanF IT

Thomas was incredibly patient and guided me through the process to finally get my Security+ voucher. I really appreciate all your help and support! I can confidently say that CyberGuardians are trustworthy, and I feel completely comfortable using their services and courses, and taking full advantage of the help they offer. I highly recommend them and look forward to continuing to maintain a relationship with this institution. THANK YOU!!!

Ronald

I had a great experience with this course! Mr. Mitchell was an amazing instructor who could give each student plenty of attention, even in a group environment. I was especially impressed with how he used his real life experience to help teach. I believe anyone who needs hands-on experience to learn would do great in this course!

Brian Jefferson

I purchased the CompTIA Security+ through Groupon. I had to email for help redeeming the voucher Thomas Mitchell was able to provide fast support in providing the voucher.

Nafisa Habib

I highly recommend Afraz as an instructor. His depth of knowledge, clear communication, and dedication to student success make him an outstanding educator. Throughout my time under his guidance , Afraz consistently demonstrated patience, professionalism, and a genuine passion for teaching. He was always available to help, whether it was answering questions, clarifying concepts, or offering extra support. Afraz played a key role in my academic growth, and any student would be fortunate to learn under his guidance.

Daniel

Professor Mitchell is an excellent tutor and professor. He is very helpful, responsive, an expert in his craft and insightful. He focuses on understand your learning style and seamlessly executes the information that best fits your learning style. Very approachable and professional.